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Delivery Information

Everything You Need To Know About Receiving Your Order

We offer a delivery service throughout the UK & Ireland to home and business addresses. We aim to ship out all in stock orders within 1 working day. Your order will be dispatched with the most suitable courier service based on order size and delivery location.

For much of mainland UK we dispatch orders using a next working day courier service. Deliveries to remote areas will take longer. We do not guarantee delivery days or times and advise customers that most orders are received within 2-5 working days (Monday to Friday).

We use leading nationwide couriers for the vast majority of our deliveries. Once your order is dispatched, you will receive a separate email with details to track your delivery.

Equipment, Accessories, Inflatables & SUP Boards

Delivery is available for these products throughout the UK & Ireland. The price for delivery will be shown in the website basket prior to checkout.

Kayaks & Canoes

We offer a delivery service for kayaks & canoes covering many areas of mainland UK using our own vans. Due to current restrictions within the UK courier network, we are unable to ship kayaks & canoes via nationwide courier (kayak/canoe deliveries to some areas of the UK are currently unavailable).

If you require delivery, please contact us with your address and we can advise whether a delivery service is available.

UK Kayak & Canoe Deliveries By The Canoe Shops Group

Click & Collect

Place your order online and collect from any of our 7 Nationwide Stores.

Click Here For Full Details On Our Click & Collect Service

Channel Islands

We offer a delivery service to the Channel Islands including Jersey and Guernsey. Simply select "Channel Islands" as the delivery region in the shopping basket and the price for delivery will be shown. VAT is removed at checkout for orders to the Channel Islands.

Isles Of Scilly

We offer a delivery service to the Isles of Scilly. For smaller items we use a leading courier/postal service. For larger items including Kayaks and Canoes we offer a delivery service to the Isles of Scilly Steamship Company at Penzance Quay (Cornwall). We will require your own freight account number to book in the shipment with Steamship Co. Onwards freight charges to the account will be born by the account holder (customer).

European & International Delivery

In many cases we are able to offer a european and international delivery service (excluding kayaks and canoes). Please contact us with your address as well as which products you are interested in and we can confirm whether delivery is available.