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Ordering Information

Online Ordering

You can place your order online via our website which is safe, secure and easy. Navigate the website and add product to your shopping basket by clicking 'Add to Basket'. Quantities can be changed in the shopping basket.

Click 'Continue Shopping' if you wish to add more products, otherwise click 'Checkout'. You will now be taken to a secure webpage that will require your credit card details and delivery information.
Complete the form and Submit. It is as simple as that.
After submitting your order you should receive a confirmation email.


Our online system is PCi Compliant and uses 3DSecure (Verified By Visa & Mastercard SecureCode) for maximum security


Telephone Orders

You can place your order over the phone by calling us direct on 01726 862798 between 10:00-17:00 Monday-Saturday. (Closed Sundays)
We have knowledgeable staff available to take your order or to offer advice about our products.

Visit our Store

We have a large stocked showroom just off the A30 in St Columb Road Village near Fraddon.. 
For directions and contact details click here 
If you know what you want before you visit you can reserve product for collection at your convenience with a deposit or full payment.


Delivery Prices

The delivery price for your order is shown in the shopping basket.

We use a courier to deliver products throughout the UK & Ireland. Canoes & Kayaks are normally dispatched on a 3 day delivery service and smaller items on a 24hr service.

All deliveries must be checked and signed for by the recipient. If the consignment is damaged please sign the drivers delivery manifest as 'Damaged'.


Click & Collect

We offer a Click & Collect service. Place your order online and collect from one of our CSG Stores Nationwide. We will contact you on receipt of your order to organise a collection date at your convenience.


At the Checkout Stage select "Collect from Shop" in the delivery options to collect from any of our nationwide stores listed below.

  • Kayaks and Paddles - Plymouth, PL21 9RL
  • Manchester Canoes and Kayaks - Warrington, WA1 4RF
  • Bournemouth Canoes - Poole, BH16 5BW
  • Brighton Canoes - Newhaven, BN9 0DH
  • Norfolk Canoes - Norwich, NR5 0JU
  • Southampton Canoes - Hampshire, SO40 3SA

Stock Levels

Products offered for sale on our web site can usually be supplied without delay from stock held at Cornwall Canoes, our sister companies or our suppliers, this does not include composite sea kayaks or special orders.
If you have ordered an item that is temporarily out of stock we will advise you without delay and will not process your order until we have taken your instructions.