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Ordering Information

We make it easy to order with Cornwall Canoes. Shop online, over the phone or in-store!

Order Online

You can place your order online via our website which is safe, secure and easy. Navigate the website and add product to your shopping basket by clicking 'Add to Basket'. Quantities can be changed in the shopping basket. Click 'Continue Shopping' if you wish to add more products, otherwise click 'Checkout'. You will now be taken to a secure webpage that will require your credit card details and delivery information. Complete the form and Submit. It is as simple as that. After submitting your order you should receive a confirmation email.

Our online system is PCi Compliant and uses 3DSecure (Verified By Visa & Mastercard SecureCode) for maximum security

Order via Telephone

You can place your order over the phone by calling us direct on 01726 862798 between 10:00-17:00 Tuesday-Saturday. (Closed Sundays & Mondays)

We have knowledgeable staff available to take your order or to offer advice about our products.

Order In-Store

We have a large stocked showroom just off the A30 in St Columb Road Village near Fraddon. For directions and contact details click here

If you know what you want before you visit you can reserve product for collection at your convenience with a deposit or full payment.

Additional Information

- Stock Levels

Products offered for sale on our web site can usually be supplied without delay from stock held at Cornwall Canoes, our sister companies or our suppliers - this does not include composite sea kayaks or special orders.

We operate a stock status system on our website. Products will show as either 'In Stock', 'Low Stock' or 'Available for Pre-Order' when an item is temporarily out of stock. If you have ordered an item that is temporarily out of stock we will advise you without delay on the lead time for supply and will not process your order until we have taken your instructions. We make every effort to make sure our stock status is as accurate as possible, but occasionally stock errors can occur, and if this should affect your order we will contact you as the soonest opportunity to advise and discuss further. If you would like to double-check the stock availability of a product prior to ordering, please give us a call on 01726 862798 or email us at sales@cornwall-canoes.co.uk.

For collection orders, some orders may be available to collect almost immediately. At times we may need to move stock from different warehouses which can take a few days. If you have an urgent order that you wish to collect, we recommend contacting us to confirm availability at a particular store before ordering.

- Nationwide Delivery

We offer a nationwide delivery service throughout the UK and Ireland. For more information on delivery click here.

- Click & Collect

Place your order online and collect from any of our 7 Nationwide Stores.

For more information on our Click & Collect service click here.

- Returns and Exchanges

We hope that you are satisfied with order and never need to return anything, however should you need to, we aim to make the return and exchange process as easy as possible. Find out more on our returns and exchanges policy and procedure by clicking here.